Product Tour

Meet Wisp

Wisp is a way for merchants to communicate with visitors on their site without being intrusive and visitors love engaging with it. It's a simple concept, but it can perform complex and important tasks. The Big IdeaWisp was built because we felt there was a lot of brand engagement left

The Notification Feed

The notification feed is where you and your site visitors connect. It's the hub for all of your notification campaigns that you create in Wisp. There are two ways your visitors can experience the notification feed depending on your implementation: The default Floating Feed and the embedded Custom Feed. Before

The Wisp Notification

Wisp Notifications are the content you want to deliver to your visitors. A notification has two main pieces: The Teaser: What your visitors see when you open the feed.The Message: What your visitors see when you open the teaser.The TeaserThe teaser is a preview of the campaign. It

The Wisp Admin

The Wisp Admin is your hub for everything related to running powerful, engaging campaigns that move the needle on your business objectives. The Wisp Admin is where you style your feed, build campaigns, create your audiences, measure performance, manage integrations, change settings and more. Here's what you see when you

The Campaign Builder

The campaign builder is where you create your notification campaigns. It includes creating the teaser and message, determining the audience that should receive it, and scheduling when it should be published or unpublished. When you click 'Create my first campaign' (or 'add campaign' in the top right of the admin


If your site is on Shopify, Wisp comes ready to generate discounts and surface them within notifications. Wisp creates a discount in Shopify but the discount can be modified in both Shopify and Wisp. Wisp cannot however pull discounts created in Shopify. This means you must create them in Wisp

Need help?

Have you any question which is not answered in this knowledge base? Contact us. We are here to help you.

You've successfully subscribed to Wisp Help
Great! Next, complete checkout for full access to Wisp Help
Welcome back! You've successfully signed in.
Unable to sign you in. Please try again.
Success! Your account is fully activated, you now have access to all content.
Success! Your billing info is updated.
Billing info update failed.